Who is taking advantage of the business and organizational benefits of Terminal Services Hosting?  What industries are they in?  How has it benefited them directly?

All great questions.  We aim to share a few of these case studies with you below:

Property Management Company
This company manages properties in the hospitality industry for owners and investors.  Luxury boutique hotels, golf and conference centers, restaurants, and resort destinations.  The executives and key managers of this company are, as you would expect, highly mobile - constantly meeting with the owners of one property or another, meeting with potential new Clients, or actively overseeing the running of the portfolio of managed properties.

Naturally, privacy and security of data is critical to this company.  They have been equipped with standardized laptops and a Terminal Services Hosting solution.  Each property has several accounts in the Terminal Services Hosting environment in order to access the centralized financial and accounting systems.  Now, the company can support any property from any location, no matter who is needed to address an issue.  Each property receives technical helpdesk support in the remote desktop environment and as staff changes occur it is extremely simple to retire the account of a departed employee and configure a new one for their replacement.

Law Firm
This law firm has their professionals on the move most of the time and is continuing to build a practice across the nation.  The firm knows exactly what the IT cost impact is for a new professional to join the firm, regardless of the city they are located in.  Every professional and all the support staff have access to the same specialist legal applications and collaboration tools, whether they are in the office, at a Client site or catching up on administrative tasks and documentation in the evening from home.

Manufacturing Firm
A specialist electroplating firm found that the manufacturing environment was "unfriendly" to its PCs and other technology items with moving parts.  This led to a high cost of IT for the firm, due to the frequent need to replace dying PCs and servers.  The risk of losing information whether critical CAD files or accounting data had also become too high.  The firm moved to a terminal services hosting solution where all of their CAD applications and other critical data is safe in a remote data center and they can access it all using Thin Clients that have no moving parts.

Design Firm
A new design firm wanted to ensure that they had access to large company technology without having to buy it all upfront.  They wanted to be able to scale up as they needed to whilst preserving their capital.  The firm was winning attractive new accounts and knew that they would have their hands full with hiring new employees.  They did not want to have to wait for new systems to be ordered and to have to have an IT person on staff (an unnecessarily large expense for a small company).

Private School
A private charter school wanted to have their teaching staff all on one consistent system that they could access in the classroom, as easily as from the staff room or from home.  They needed to be able to use and access their specific educational software for running the school and tracking the work and progress of their students.  The Capital expenditure required to purchase all new desktop PCs, a server, and the installation and the budgetary impact of regular ongoing maintenance of these assets was not possible given their budget priorities, even if purchased using a leasing option.

Seminary School
A seminary school needed to move all teaching and administration staff and all students onto the same network, but with access to different systems and applications.  They needed large cross referencing applications to be able to run as smoothly as word processing.  They needed students to be able to access the network over both wired and wireless connections, but not to have the network at risk if a student's laptop was infected with malware.